From your email
Check the confirmation email sent to you after placing your order. Your order number looks like #3574 and appears in the subject line and email body.
Order Tracking
Track Your Order
Enter your order number below to see the current status and delivery details of your order.
Order details
Found your order. Review the current status and details below.
From your account
If you have a KT Refill account, log in and go to Dashboard → Orders to find all your order numbers listed there.
What you can track
Physical SIM — shipping & delivery status, Carrier eSIM — activation details, Airtime Top-Up — confirmation & reference.
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