FAQ
Common questions, answered clearly
Get quick answers about our services, delivery, and support.
What is KTRefill?
KTRefill is a digital service platform for international airtime, travel eSIMs, physical SIM cards, and gift cards.
How fast is delivery?
Most top-ups and digital gifts are delivered instantly, while some services depend on carrier or regional processing times.
Can I contact support?
Yes. Our support team is available 24/7 through WhatsApp, phone, and email.